Privacy Policy

1. Introduction

HeyKitsu ("we", "our", or "us") is committed to protecting the privacy of children and their families. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform.

As a service designed for children aged 7-11, we take extra care to comply with applicable children's privacy laws, including the UK Age Appropriate Design Code and GDPR.

2. Information We Collect

Information provided by parents/guardians:

• Parent/guardian name and email address
• Child's first name and age
• Payment information (processed securely by our payment provider)

Information collected automatically:

• Learning progress and performance data
• Device information and usage statistics
• Error logs for troubleshooting

3. How We Use Your Information

We use the information we collect to:

• Provide and personalise the learning experience
• Track progress and adapt content difficulty
• Communicate with parents about their child's progress
• Improve our services and develop new features
• Ensure the security and integrity of our platform

4. Data Sharing

We do not sell personal information. We may share data with:

• Service providers who help us operate our platform
• Legal authorities when required by law

5. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

• Access the personal data we hold about you or your child
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability

7. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at privacy@heykitsu.com